To increase your local SEO, you need a strong online reputation to build credibility with customers and search engines. 

Are you staying on top of the tasks that increase visibility in your local search results?

  • Question Circle Are you generating a steady stream of reviews? Google prioritizes review quantity and recency.

  • Question Circle Do you get alerted when there is an unhappy customer so you can resolve it before they post publicly?

  • Question Circle Do you respond to every review—positive or negative—within 48 hours and with a professional tone?

  • Question Circle Are your crews consistently asking for reviews at the end of every job?
  • Question Circle Do you analyze customer feedback often to uncover insights and identify areas for improvement?

  • Question Circle Are you tracking and rewarding top-performing crew members for consistently delivering 5-star service?

  • Question Circle Are you regularly posting content across your social channels, especially your Google Business Profile?

  • Question Circle Are all your online business listings accurate and up to date?

SmartMoving’s Online Reputation Management makes managing your local SEO simple, efficient, and stress-free.

 

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Increase local search and map results

Create a steady flow of reviews

Create a steady flow of reviews

sales information

Centralize all your tools in one place

sales teams performance

Retain and reward top performing crew

6182fb394cc178f8dea4331b_clock 4 Spend less time on manual work

Save time with AI and automation

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INCREASE REVIEWS

Create a consistent flow
of 5-star reviews.

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      Automatically capture reviews from every satisfied customer using our rules-based survey system that identifies and prompts happy customers to leave a public review.

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      Never miss a chance to request a review. Our automated series of follow-up emails ensures every satisfied customer gets prompted to share their feedback—generating reviews without lifting a finger.

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      Keep your Google rating strong by resolving customer issues early with automatic alerts that flag unhappy customers before they leave a bad review.

       

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MANAGE REVIEWS

Write and manage reviews faster and easier.

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      No more switching between apps or tracking multiple logins—manage and reply to all your reviews from a single inbox.

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      Respond to reviews in seconds. Let AI craft professional replies with the click of a button or use our ratings-based logic and pre-built response templates to automatically replyinstantly.

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      Get an instant snapshot of your customer feedback with Review Sentiment Analysis, summarizing both the strengths of your business and identifying areas for improvement.

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CREW SCORECARD

Track and reward top crew members for 5-star service.

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      Automatically associate customer reviews to crew members and jobs to identify top performers and pinpoint training needs.

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      Motivate your crew to deliver 5-star reviews at the end of every job. Our crew scorecard and competitive leaderboard tracks the number of reviews and star ratings for every crew member.

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      Retain your best crew members by rewarding top performers. Set a cash value for 5-star reviews, automatically track reviews and ratings, and manage payouts through the payroll report.

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SOCIAL MEDIA POSTING

Let AI take the hassle out social media postings.

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    Let AI create social content for your moving business—complete with industry-relevant topics, hashtags, and emojis—all done for you.

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    Save time by managing all your social accounts in one place. Post simultaneously to Google, Facebook, and Instagram without switching between apps.

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    Plan and schedule your posts efficiently with AI. Create a full calendar of social content in advance and let your posts go live automatically.

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LISTINGS MANAGEMENT

Ensure accurate business listings across dozens of sites.

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    Automatically find and consolidate all your online business listings into one easy-to-manage dashboard.

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    Connect your Google Business Profile and optimize it with SEO-rich images, text, and links.

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    From a single business profile, your company information is automatically synced across all listing sites simultaneously.

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    Get alerts when incorrect company details are found across your listings. Sync it to your main profile with a single click.

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Discover how movers are boosting their
reputation and local search visibility to drive more bookings.

🗓️ Book a Demo→

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